PAMAN is the first remote medication administration monitoring system available.
PAMAN is a remote monitoring system that allows qualified pharmacists and pharmacy technicians to observe patients taking their medications at home using an internet-enabled audio/video Medihub.
The Medihub uses standard broadband or mobile 4G or 5G (where available) to connect with the PAMAN monitoring centre at the Medication Support head office.
How it works
Remote monitoring by pharmacists
How Paman works
Remote monitoring of medications by pharmacists
PAMAN uses a video-audio Medihub in the patient’s home, linked via the internet to our monitoring centre staffed by pharmacy technicians and a supervising pharmacist.
PAMAN reduces medication errors, improves the safety of medication administration and reduces costs substantially
Checking Repeat Prescriptions
In the home
- Greater independence, no more waiting around for carers
- No more missed medication, better health
- Friendly call each day
- Medication advice if needed
- Peace of mind that the health of your family member is being monitored
- Knowledge that your family member is getting a regular calls every day.
- Removes the responsibility of managing medication
- Removes the pressure of time critical appointments for meds
- Confidence that a Pharmacist is calling daily
- Frees up time to get all those other tasks done
- Reducing cost of delivering medication
- Increase of medication adherence, less medication issues
- Helps keep people out of hospital
- Frees up staff for deployment in other critical roles
See what people are saying about Paman
Joan talks about her experiences with Paman.
”I absolutely love having the Medihub. I feel like I have made lots of friends now I know everyone’s names, and look forward to our calls every day. The monitoring staff are very polite and I can't thank them enough for sorting my medications out.
Before I used PAMAN I was in a critical condition in hospital with breathing problems and cellulitis, but since being on top of my medications I have peace of mind that I will wake up each morning.Joan JamesService User
”I really like having the Medihub and it rings at the same times everyday to remind me to take my medications. The people who speak to me are so lovely and polite, and I cant thank you all enough for your help and support with my Medications.Catherine MillarService User
”I’ve enjoyed using the Medihub and it is really easy to use. I will admit that I wasn’t sure about it at first because I’m not very good at using technology, but with one press of a button I know that someone is there to manage my medications.’Ronald IrvingService User
”I’ve been using the service for a while now and its really helped me to become more organised. I never forget to take my tablets anymore and because the calls are so convenient, its allowed me to pick up some extra shifts at work!Kenneth FarraqService User
Developing new and innovative
medication management services
Create capacity & improve patient outcomes with The Medication Support Company’s digital health and care remote monitoring technology
The Medication Support Company is a digital health and care provider working with community organisations to digitise medication management in care.
We enable organisations to deliver more and better care in the community by developing new and innovative medication management services, using the latest technology-based products. At the heart of what we do, is our approach to solving problems by challenging current practices and providing disruptive change to service delivery.
We bring over thirty years of innovation and experience to creating new products and services designed to tackle some of the most intractable problems in health and care delivery.
Driven by a serial innovator Norman Niven, we have proven our capability to deliver products and services in the field of medication management that have revolutionized the way medicines are administered and recorded.
In early 2018, Liverpool City Council commissioned Norman Niven to develop a new technology-based service to manage medication administration monitoring more safely and in a more sustainable way.
In September 2018, the PAMAN system was presented to an appreciative and impressed commissioner of adult services, Ann Williams.
The PAMAN system, is the latest innovative product to be designed and developed by Norman Niven and the first that incorporates the very latest technology for remote monitoring.