PAMAN services

What we do?

Over 55% of UK patients are non-adherent with their medicines.

Paman remote medication monitoring delivers

Medication Adherence

Monitored medication times.

Medication Adherence

Monitored medication times.

Secure Medication

Meds only available under supervision.

Time Critical Meds

At EXACTLY THE SAME TIME every day.

Remote Medication Monitoring

Remote medication monitoring

We ensure medication is taken correctly, on time, every time.

Pharmacy-led support for people needing help with their medication.

Local Authorities

Remote medication monitoring

Supporting Local Authorities

Ensuring that medicines and care resources are used more effectively

NHS

Remote medication monitoring

Supporting the NHS

Getting the best outcomes from medication

Supporting PHARMA

Remote Medication Monitoring

Supporting the
Pharmaceutical industry

Ensuring their products are used most effectively

Visit eyezon-clinica.co.uk

Supporting Families

Remote medication monitoring

Supporting Families

Peace of mind your loved ones are taking their medication correctly and are in safe hands.

Visit medicationsupport.co.uk

PAMAN remote medication monitoring and management service

Solving medicine non-adherence, accidental or deliberate.

Paman is an internet-based medicine administration monitoring service, staffed by registered pharmacy technicians who literally witness medication being taken.

It is the only guaranteed way to ensure adherence; anything else is not good enough.

Improved medication adherence brings better health outcomes and dramatic improvements in quality of life.

Our services improve patient health outcomes, reduce medication wastage and enable sustainable financial savings.

Learn more about our services from our service users in their own words.

Joan introduces Paman

Our service user Joan demonstrates Paman and explains how the service benefits her in her own home.

AFG on Paman

AFG explain why they chose Paman with the Remlok cabinet and how it helps their service users move to independent living.

Introducing Remlok

Barry introduces Remlock, our remote locking medicine cabinet and explains how we use it to help monitor the medication of vulnerable patients.

For Councils

Ensures that medication is taken correctly and safely and reduces the reliance on home care services.

Learn more

For NHS

Ensures medication is taken correctly and safely, improving patient outcomes and reducing demand on the NHS.

Learn more

For Pharma

Supports patients to use your products effectively. Aids clinical trials, with clear patient outcomes.

eyezon-clinica.co.uk

For Families

No more missed medication means better health, greater independence, and peace of mind for family.

medicationsupport.co.uk

The PAMAN system

The PAMAN system is our award-winning medication monitoring system, using two-way video through our Medihub tablet to connect our pharmacy technicians to patients as they take their medicines.

Monitoring

Our PAMAN monitors oversee medication use, ensuring patients take the correct drug, at the correct dose, and at the right time, even for the most complex regimens.
Advising and Support

Our pharmacy technicians can intervene when needed, provide medication information, offer advice, and address queries about prescribed or OTC medicines.
Always on time

The service offers multiple daily virtual visits, 7 days a week, including bank holidays, from 7:00 am to 11:00 pm.

Medication Management

Our team manages repeat medication orders, ensuring the list is accurate, up-to-date, dispensed, and delivered, coordinating with the GP, care team, or pharmacy as needed.
Pharmacy-led service

Our team are experienced and registered pharmacy technicians and pharmacists, ensuring medication safety, reducing errors and dealing with medication issues as they arise.
Recording KPI Data

The measurement of key performance activity is important in being able to demonstrate service outcomes.

Adapted services

We adapt our medication monitoring services to meet the needs of the patient, helping those with hearing-impairment, sight-loss, or other communication challenges.
Secure medication with Remlok

Our remotely operated locking medicine cabinet, Remlok, is opened and overseen by our monitors at the medication time, keeping medicines safely locked out of harm’s way until they are needed.

Learn more about Remlok

Our average medication adherence is 97% compared with the national average of just 55%.

Results

What our patients and clients say.

Feedback

Susan, patient

I would feel lost without the team and I'm so grateful for all the calls from you and all the help you give me. There are days where I feel lonely and I really appreciate the calls and chats I have with you all, honestly, you keep me sane!

Read Susan’s Case Study

Feedback

John F, patient

"I was a bit sporadic with my meds, either not enough or too much, and a couple of times in A&E when I’d taken too many. I'd highly recommend the service. It's enabled me to take my medication at the right time, both morning and night. I feel so much better, I’ve really felt the benefit.”

Feedback

Mary C, daughter (main carer) of diabetic patient

"The calls are really helping, she's taking her meds and insulin on calls which means she has not missed a dose or taken them twice. Her blood sugars are better than they were before she started with PAMAN and she feels better, plus she enjoys a little chat."

Feedback

JB, son of patient with dementia.

"You are all so patient and understanding with Dad and tried so hard to support him up until his Dementia became too much. It's really appreciated and I know he's enjoyed getting to know you all too."

Feedback

Lilly, Social Prescriber

"I was visiting a patient at home when your service called so I got to see it in action and I think it is fab! The interaction was lovely, how can I refer my patients to you?"

Feedback

Nicki, PAMAN team

"David required a GP appointment about his concern of increased confusion. I managed to arrange a call back through PATCHS for David, He thanked me and said he has tears in his eyes as he didn't know what to do. He was very complimentary of the team saying how patient and polite we all are and that he would be completely lost without our service."

Patient adherence

Baseline 50%

3 Months 95%

6 Months 93%

9 Months 93%

12 Months 97%

Patient Quality of Life Score

Baseline 50%

3 month 86%

6 Months 92%

9 Months 90%

12 Months 95%

Medicine costs increased after GP practice contact

Baseline 65%

Month 1 40%

Month 2 7%

Month 3 6%

Number of patients for whom medicine costs increased after GP practice contact, comparison of baseline and with 3 months of PAMAN service.

Making a real difference

We’re proud to be making positive changes to people’s lives.

Contact Us

We are always happy to help.

0161 974 7190

Call us to speak to a member of our team. We are always happy to help.
Email us

Email us for general queries, including marketing and partnership opportunities.

Eyezon Medica and PAMAN are trading styles of Medication Support Limited, registered in England and Wales with Company No. 11292493.

Communication with Eyezon Medica may be addressed from Medication Support Limited.

Local Authorities

NHS & Healthcare

Personal Carers

Pharma

PAMAN remote medication monitoring and management service

Learn more about our services from our service users in their own words.

Joan introduces Paman

AFG on Paman

Introducing Remlok

For Councils

For NHS

For Pharma

For Families

The PAMAN system

The PAMAN system is our award-winning medication monitoring system, using two-way video through our Medihub tablet to connect our pharmacy technicians to patients as they take their medicines.

Monitoring

Advising and Support

Always on time

Medication Management

Pharmacy-led service

Recording KPI Data

Adapted services

Secure medication with Remlok

Our average medication adherence is 97% compared with the national average of just 55%.

Results

Feedback

I would feel lost without the team and I'm so grateful for all the calls from you and all the help you give me. There are days where I feel lonely and I really appreciate the calls and chats I have with you all, honestly, you keep me sane!

Feedback

"I was a bit sporadic with my meds, either not enough or too much, and a couple of times in A&E when I’d taken too many. I'd highly recommend the service. It's enabled me to take my medication at the right time, both morning and night. I feel so much better, I’ve really felt the benefit.”

Feedback

"The calls are really helping, she's taking her meds and insulin on calls which means she has not missed a dose or taken them twice. Her blood sugars are better than they were before she started with PAMAN and she feels better, plus she enjoys a little chat."

Feedback

"You are all so patient and understanding with Dad and tried so hard to support him up until his Dementia became too much. It's really appreciated and I know he's enjoyed getting to know you all too."

Feedback

"I was visiting a patient at home when your service called so I got to see it in action and I think it is fab! The interaction was lovely, how can I refer my patients to you?"

Feedback

Patient adherence

Patient Quality of Life Score

Medicine costs increased after GP practice contact

Making a real difference

Contact Us

0161 974 7190