We ensure medication is taken correctly, on time, every time.
Pharmacy-led support for people needing help with their medication, saving NHS resources, and empowering individuals to live independently in their homes.

PAMAN remote medication monitoring and management service

For Councils
Ensures that medication is taken correctly and safely and reduces the reliance on home care services.

For NHS
Ensures medication is taken correctly and safely, improving patient outcomes and reducing demand on the NHS.

For Pharma
Supports patients to use your products effectively. Aids clinical trials, with clear patient outcomes.

For Families
No more missed medication means better health, greater independence, and peace of mind for family.
Our average medication adherence is 97% compared with the national average of just 55%
The PAMAN system
The PAMAN system is our award-winning medication monitoring system, using two-way video through our Medihub tablet to connect our pharmacy technicians to patients as they take their medicines.
Results
What our patients and clients say.
Feedback
Susan, patient
I would feel lost without the team and I'm so grateful for all the calls from you and all the help you give me. There are days where I feel lonely and I really appreciate the calls and chats I have with you all, honestly, you keep me sane!
Feedback
John F, patient
"I was a bit sporadic with my meds, either not enough or too much, and a couple of times in A&E when I’d taken too many. I'd highly recommend the service. It's enabled me to take my medication at the right time, both morning and night. I feel so much better, I’ve really felt the benefit.”
Feedback
Mary C, daughter (main carer) of diabetic patient
"The calls are really helping, she's taking her meds and insulin on calls which means she has not missed a dose or taken them twice. Her blood sugars are better than they were before she started with PAMAN and she feels better, plus she enjoys a little chat."
Feedback
JB, son of patient with dementia.
"You are all so patient and understanding with Dad and tried so hard to support him up until his Dementia became too much. It's really appreciated and I know he's enjoyed getting to know you all too."
Feedback
Lilly, Social Prescriber
"I was visiting a patient at home when your service called so I got to see it in action and I think it is fab! The interaction was lovely, how can I refer my patients to you?"
Feedback
Nicki, PAMAN team
"David required a GP appointment about his concern of increased confusion. I managed to arrange a call back through PATCHS for David, He thanked me and said he has tears in his eyes as he didn't know what to do. He was very complimentary of the team saying how patient and polite we all are and that he would be completely lost without our service."
Patient adherence
Patient Quality of Life Score
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Making a real difference
We’re proud to be making positive changes to people’s lives.
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